Here you can find a list of Frequently Asked (and Answered) Questions. If you’re question isn’t answered here you can also contact us.
How long does it take to receive my order?
Our historical average shows that an order usually arrives to any destination within 21 working days. On occasion it has taken longer. The longer delivery times are usually only experienced when the postal services and customs departments have higher than normal volume.
What materials are the Camera Puppets made from?
What is your return policy?
As it is beyond our control, we can not be held responsible for shipping or customs processing delays
It is your responsibility to make sure that you enter the correct shipping address which also matches the address that you’re using with PayPal. If you’re gifting please add the receiver’s address to your PayPal account as an alternative shipping address and select it during the checkout process.